Customer service is evolving faster than ever. AI operators are no longer just tools — they’re becoming the new frontline of communication. They respond instantly, personalize conversations, and never sleep. I’m currently studying how companies use them effectively. I’d love your help finding real cases, insights, or tools worth exploring. Who’s already integrating AI into their support flow?
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AI operators are gradually transforming the way businesses interact with customers. Unlike traditional chatbots, these systems can adapt to context, understand intent, and provide more responsive communication. Companies across various industries are exploring how AI can streamline support, reduce response times, and improve overall satisfaction. While the technology is evolving, it’s becoming clear that AI will play a growing role in customer service in the coming years.